The insurance cost is based on USPS Insruance costs. The cost of insurance can change without any notice.

🛡️ For customers with order protection 🛡️

If you have purchased order protection and need to file a claim, please have the following information ready:
🛡️Your order number
🛡️Proof of purchase for the order protection
🛡️A detailed description of the issue
🛡️Any supporting documentation, such as photos (if applicable)

You can submit your claim through our website's claims portal or by contacting our customer support team directly. We'll review your claim and get back to you as soon as possible.

🚫 For customers without order protection 🚫
Unfortunately, if you didn't purchase order protection at the time of your order, you are not eligible to submit a claim. Order protection is an optional service that provides coverage for issues like lost, stolen, or damaged packages. We recommend considering it for future purchases to safeguard your orders.